Shipping & Returns
Shipping Policy
Do you have expedited shipping options?Need a package shipped faster?
No problem! We have two expedited shipping options for you to choose from during checkout! Once you have given a shipping address, a list of shipping options will be generated for you on the shipping page.You can modify your shipment date and even expedite your BeCoffeedent by upgrading to FedEx 2-day and 1-day (available for most products). All expedited shipping costs will be determined by your shipping address and each expedited option will list the arrival date. The cutoff for expedited orders will be 12pm PST daily. Any orders placed after 12pm will ship the following day.
How do I track the status of an order?
How do I track the status of an order?
You can see which orders have shipped, and whether you have future shipments scheduled by logging into your account. When we ship each box, you'll receive a shipment notification by email. This email will contain a USPS or FedEx tracking URL, and will list all of the tasty coffees that are on their way. If you have any questions about an order, you can also contact customer service.
Where does Bean Box ship?
Where BeCoffeedent ships?
BeCoffeedent ships to all the world. In order to maintain the freshness of our product, our shipments are as fast as possible. Upon request, Bean Box will ship Corporate gift orders internationally for an additional cost.
Return & Exchange Policy
What can I return?
You may return most new, unopened items sold and fulfilled by BeCoffeedent within 30 days of delivery for a full refund.
Cancellation?
You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item .
When will I get my refund?
Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.
Does BeCoffeedent offer replacements or exchanges?
Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item.